Review of Online Casino Roxy Palace
Offering a high level of service, great loyalty rewards, and a fun casino experience
- Good Points: Very trustworthy, massive range of games, huge progressive jackpot total, many supported languages.
- Things to Improve: Roxy Palace could use a bigger welcome bonus.
- Bottom Line: Roxy Palace has a really good reputation, and deservedly so. If you want a large range of games to choose from and the chance to win jackpots worth millions of dollars, then sign up for a good time with Roxy Palace.
Launched in 2002, Roxy Palace is one of the longest serving online casinos around. Well-known in the UK and trusted by many in the online gambling industry, Roxy Palace has been dedicated to earning player loyalty since its inception.
Bonuses 8 /10
The Roxy Palace welcome bonus is 100% up to $100, which is a fairly small welcome bonus, but one that most players can take full advantage of. Thankfully, Roxy Palace offers players further bonuses on a frequent basis, the size of which varies from player to player.
Banking Options 9 /10
The deposit options at Roxy Palace include:
- Credit cards and debit cards: Visa, MasterCard, Diners Club International, Visa Electron, Maestro, Solo
- e-Wallets: ClickandBuy, Neteller, Click2Pay, Entropay, UseMyBank, , Eco, Paysafecard.
- Other methods: eCheck, InstaDebit, direct bank transfer
The cashout options available at Roxy Palace include:
- e-Wallets: Neteller
- Other methods: cheques by mail or international courier, wire transfer
The specific deposit options available to you will depend on where you are playing from. Accepted currencies include British Pounds, Euros, Swiss Francs, US dollars and Canadian dollars.
Software and Playability 10 /10
Microgaming, a premium software brand for non-US casinos, provides the Roxy Palace software. This is part of the reason Roxy Palace has such a large range of games, and it also means the software is really easy to use. Menu items are clearly labeled, and you can find some basic information on all of the games before you have even downloaded and played them. You may also choose how you want games to be organized, either in a text list or in a more visual tile display.
There are more than 350 games to play at this casino, with an absolutely massive range of slots. Slots games include jackpot games like Major Millions and Mega Moolah, which have absolutely massive prizes. Roxy Palace slots come in 3-reel, 5-reel, and bonus slots varieties, with a theme to suit every mood. There are also an impressive number of video poker varieties at this casino.
Table game players need not fear, as the huge slots range at this casino only highlights the large number of table games on offer. When the casino offers multiple specialist roulette games & not just European or American roulette, you know you are in for a treat. Many kinds of blackjack, craps, baccarat, and other popular table games are featured at Roxy Palace, which all look good and play smoothly.
Compatibility 10 /10
Within minutes you can download Roxy Palace’s software to your computer to gain access to over 500 games. If you prefer the no-download instant Flash option that even easier to access from your favorite browser. Ultimate on-the-go players will benefit from the mobile flexibility with their Android, iPad, iPhone, Blackberry, or smartphone.
Roxy Palace is a great place for players from the UK to spend some time and money, and it also caters to players from many European countries and other nations from all over the world. It cannot accept players from the USA, Turkey or Malta, but it accepts players from other jurisdictions.
Supported languages include English, French, German, Spanish, Danish, Portuguese, Swedish, and Italian.
Roxy Palace has frequent tournaments to give players multiplayer options for slots and blackjack. These tournaments run somewhat differently to those at many other casinos, with players being given a limited amount of time to play, in addition to a set number of starting chips.
The player rewards program at Roxy Palace has only 4 levels, which makes it easier to reach the best rewards. Players start out at Member level, and then can progress from Gold to Silver to Platinum. The benefits of the Roxy Palace Players' Club get better as you increase your level, including extra Players' Club Points, special bonus offers, VIP e-Cash service, birthday bonuses, and much more. These benefits compare well with those of most other player rewards programs, though the small number of levels has clearly meant that the highest level of rewards offers less than the highest level of a program with 12 or more levels.
Promotions & Jackpots 8 /10
Promotions at Roxy Palace are mostly posted out to player emails, and they are designed to suit the needs of each individual player. Other promotions include double Players Club Points paid out on play at certain times of day.
Jackpots at Roxy Palace add up to millions of dollars, occasionally having reached above the $7 million mark. There are a great many jackpot games to play at this casino, from slots to progressive table games.
Management & Integrity
Roxy Palace has an excellent reputation for integrity, and its licensing in Malta has gone a long way to making it one of the most trusted online casino names in the UK. This is a casino that has marked customer satisfaction as its highest priority, and it has established a name for prompt payments and fair dealings with its players.
Things to Improve
Where Roxy Palace might improve is its welcome bonus. 100% up to $100 is quite small for such a major player in the online casino world, but the specially tailored ongoing bonuses do make up for it.
Roxy Palace is an excellent online casino for players from the UK and Europe, offering a trusted name and a huge range of games. If you have been looking for a trustworthy casino with big jackpots and lots of games, look no further than Roxy Palace.
Customer Support 6 /10
Roxy Palace has quite a few support services. First of all, you can consult the extensive help section. If that doesn't solve your problem, you may contact Roxy Palace via email or its 24/7 support numbers. There are 12 countries catered to specifically, and those numbers are toll free, plus a general international number.
Toll Free Support:
Netherlands - 0800-022-4147
United Kingdom - +44 800-7314292
Hong Kong - 800-90-1710
Australia - 1-800-150-804
Italy - 800-871-918
Korea - 00798-271-001
Germany - 0800-181-5879
Portugal - 800-827-003
Live Chat Support
Roxy Palace is a great one stop online casino with over 500 gaming options whether they are an avid gambler or a novice. Players will enjoy the high-end flash graphics and ease of play. Android and iOS mobile users will delight in being able to play over 20 different slot and table games from their device.